Terms and Conditions

Course fee payments are due within 48 hours of booking (via internet banking) unless
other arrangements have been made with Manager Jan Bicknell.

Payments can be made via online banking, cheque, cash on the day of the course. Course fee payments for clients with approval will be invoiced on completion of the course are due on the 20th of the following month. Overdue accounts may incur late payment fees. Any non-payment of accounts will be transferred to our collection agency for which the client will be responsible for all fees associated with this.

Recertification courses

To be eligible for a Workplace / Childcare or Basic Recertification course, a student must
hold a Comprehensive Workplace First Aid, Childcare, Basic or Recertification certificate
that is no older than 2 years and 3 months. We may request a copy of your previous certificate for verification if completed with other training facility on or before the course day. If the previous certificate is not provided by the course day, the student must provide it within 3 days of the course date. Recertification certificates are not issued until the previous certificate has been sighted by a member of the MediTrain Waikato staff.

If a student completes a Recertification course but does not provide us with their previous
certificate within 3 days of the course date or if the previous certificate has expired, they will be
given the option to complete the Comprehensive Workplace First Aid or Childcare course
within 30 days of the course date (subject to availability).

Cancellations

Students who are unable to attend their course should notify us as soon as possible but no
later than 48 hours before the course start time. A refund will be provided to individuals who notify us up to 48 hours before the start time of their course. Refunds will only be issued to the person or organisation that paid the course fee.
No refund will be issued to students who cancel within 48 hours of the course start time or
fail to cancel at all. These students have the right to rebook for a course held within 30 days
of the original course date (subject to availability). Students who cancel within 48 hours of the course start time or fail to cancel at all and have not yet paid their course fee will be issued with an invoice for the full course fee. the course fee has to be paid whether the student rebooks for a course held within 30 days of the original course date or not (bookings subject to availability). The invoice will be sent to the address
(email or physical address) supplied at the time of booking.